NHS Pharmacy First - Urinary Tract Infection (UTI) (Women 16-64yrs)
A private conversation about your symptoms, with clear next steps and treatment where appropriate.
- Talk through symptoms in a discreet setting
- Understand what may be causing your discomfort
- Get help quickly without waiting for an appointment elsewhere
- Clear advice on self-care and what to do next

Confidential, judgement-free support
Speak openly about uncomfortable symptoms and get practical guidance in a calm, private space.
Structured symptom check
Your symptoms are reviewed carefully so the advice you receive is appropriate and easy to follow.
Clear next steps before you leave
You will understand what to do now, what to look out for, and whether treatment is suitable for you.
The process
What this service involves
You will be asked about your symptoms, how long they have been present, and any relevant health history. You will receive tailored self-care advice and, where appropriate, treatment to help you feel more comfortable. If your symptoms are not suitable for this service, you will be guided on the most appropriate next step.
Discreet appointment style
Designed to help you discuss a sensitive problem comfortably and without embarrassment.
Focused and efficient
A practical conversation that aims to help you decide what to do next as quickly as possible.
This appointment
Free
About 15 minutes / Pharmacy First
A deposit is required at booking.
- Discreet appointment style: Designed to help you discuss a sensitive problem comfortably and without embarrassment.
- Focused and efficient: A practical conversation that aims to help you decide what to do next as quickly as possible.
Included
What we provide
These are the key parts of the support you can expect during and after your appointment.
Symptom and suitability questions
A structured set of questions to understand your symptoms and check whether this service is right for you.
Self-care advice
Practical tips on hydration, comfort measures, and everyday steps that may help while symptoms settle.
Treatment where appropriate
If suitable, treatment can be supplied and explained clearly, including how to take it and what to expect.
What to do if symptoms continue
Clear guidance on when to seek further assessment if you are not improving or symptoms come back.
Suitability
Who this service is for
This service is for eligible people with typical symptoms who need clear advice and, where appropriate, treatment.
People with typical UTI symptoms
Such as stinging when passing urine, needing to go more often, or lower tummy discomfort.
Those who want private support
If you feel uncomfortable discussing symptoms, a confidential setting can make it easier.
People needing quick next steps
Helpful if you want prompt reassurance, a plan, and clear guidance on what to do next.
FAQs
Frequently asked questions
It is for eligible people with symptoms that fit a simple urine infection. You will be asked a few questions to confirm whether this service is suitable for you.
You will talk through your symptoms, how long they have been happening, and any relevant health details such as current medicines and allergies. You will then be given clear next steps.
If you can, bring a list of your current medicines and any allergies, and be ready to share when symptoms started and what you have already tried.
If treatment is appropriate for you, it can be supplied with clear instructions on how to take it and what to expect. If not, you will be guided on the best next step.
You will be told what improvement to expect and what to do if symptoms continue, worsen, or return, so you know when to seek further assessment.
Yes, the discussion is confidential and handled discreetly so you can feel comfortable talking about sensitive symptoms.
Related
Other services you can book
Appointments available this week
Book NHS Pharmacy First - Urinary Tract Infection (UTI) (Women 16-64yrs) at Safys Chemist
Book a pharmacist appointment at Melton Road for treatment, vaccines or travel health. Free where the NHS covers it, clear prices where it does not, and most patients are seen within a few days.

Next available slots
Monday to Saturday, morning and afternoon


