Pharmacy First - Earache (1–17Yrs)
A private consultation for children and young people aged 1 to 17 with earache symptoms.
- Quick access to advice without a long wait
- Clear next steps for managing symptoms at home
- Reassurance for parents and carers
- Support to understand when further care may be needed

Child-friendly, calm approach
Appointments are handled gently and at a pace that helps children feel comfortable throughout.
Symptom check and tailored guidance
We talk through symptoms and recent health, then explain practical steps you can take straight away.
Clear outcome before you leave
You will leave knowing what to do next, what to watch for, and whether follow-up care is needed.
The process
What this service involves
You will be asked about symptoms, how long they have been present, any recent illness, and relevant medical history. The clinician will check what is appropriate and talk through self-care and treatment options that may be suitable. You will leave with a clear plan, including what to monitor and when to seek further assessment.
Designed to be straightforward
The focus is on understanding what is happening and helping you decide what to do next.
Privacy respected
Conversations take place in a private setting and information is handled confidentially.
This appointment
Free
About 30 minutes / Pharmacy First
A deposit is required at booking.
- Designed to be straightforward: The focus is on understanding what is happening and helping you decide what to do next.
- Privacy respected: Conversations take place in a private setting and information is handled confidentially.
Included
What we provide
These are the key parts of support you can expect during and after your appointment.
Symptom and history review
We ask about pain, temperature, hearing changes, recent colds, and any relevant conditions or medicines.
Personalised self-care plan
Simple, age-appropriate steps to ease discomfort and support recovery at home.
Advice on monitoring and timelines
What to expect over the next few days and what changes mean it is time to seek further help.
Safety-net guidance
Clear information on symptoms that should not be ignored and what route to use for further assessment.
Suitability
Who this service is for
This service is suited to families who want timely advice and a clear plan for earache symptoms.
Parents and carers
If you are worried about a child’s ear pain and want clear, practical guidance on what to do next.
Ages 1 to 17
Appropriate for children and young people within this age range with earache symptoms.
When you need prompt advice
Helpful if you want timely reassurance, self-care steps, and clear criteria for further review.
FAQs
Frequently asked questions
It is for children and young people aged 1 to 17 with earache symptoms who meet the service criteria at the time of the appointment.
If you can, bring a list of current medicines, any known allergies, and details of recent illnesses, as this helps guide the advice you are given.
We will ask questions about symptoms and general health, and may look in the ear as part of the assessment, then explain the most appropriate next steps.
Yes, a parent or carer can be present and involved, and we will make sure the conversation stays appropriate for the young person’s age and comfort.
You will leave with a clear plan for what to do at home, what to monitor, and guidance on what to do if symptoms change or do not improve.
Related
Other services you can book
Appointments available this week
Book Pharmacy First - Earache (1–17Yrs) at Safys Chemist
Book a pharmacist appointment at Melton Road for treatment, vaccines or travel health. Free where the NHS covers it, clear prices where it does not, and most patients are seen within a few days.

Next available slots
Monday to Saturday, morning and afternoon


